Big news for xRM Consultant this week. After over 4 years spent at Chorus I am leaving to focus my attention fully on our new business xRM Consultant (UK) Ltd. I offer the following services:

– Business Systems Analysis Services

– Detailed Requirements Gathering & Documentation
– Customisation For Microsoft Dynamics CRM 4, 2011 & 2013
– Reporting, Dashboard and BI Services
– Custom Training Course Design & Delivery including Course Materials
– Certified Microsoft Trainer Delivering Microsoft Curriculum

    I love working with clients directly and bringing my business analysis and technical experience to help them
    overcome their business challenges, building
    innovative solutions that achieve this. I have managed a number of CRM 4 and CRM 2011 projects (looking forward to getting going with CRM 2013 projects asap!) and there is nothing better than the moment when you see users get excited by the benefits that CRM can offer.

    I remember with one project, we delivered CRM 2011 to a team that had been working 3 months behind with their workload for over 2 years. 2 days after go-live the manager came in and told me that they had cleared their entire workload….in 2 days! He walked towards the door, turned around and simply said “I really don’t know what to do now?!” Delivering efficiencies like that, seeing the users realise the benefits is why I do this.

    I started out at Chorus really as a Microsoft Dynamics CRM 4 user and no more. Working with my good friend Robert Peledie (now Head of IT at GDS International) as a team we built a solid customer base at Chorus and delivered some great projects. Over the last few years the team has grown and we have delivered even more excellent solutions for customers. This has given me excellent experience in all elements of the lifecycle of  CRM Project and now i am bringing that knowledge to my own business.

    If you would like to discuss your business needs please contact me on 07414 669307 or email me at Joel.Abbott@xrmconsultant.co.uk. Alternatively please feel free to connect to me on LinkedIn, Google+, Facebook or Twitter.

    And off we go…..