Meet The xRM Consultant

A Microsoft Dynamics 365/CRM specialist with 6 years of experience…Joel Abbott is The xRM Consultant.
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Microsoft Dynamics CRM/365 Specialist...

What does that mean?

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change.

How We Can Help

We bring all our knowledge and experience in working with Microsoft Dynamics CRM/365 to every project. How does this work? How can we help you with your specific needs?

Consultancy

What do you need from your Microsoft Dynamics system? Answering this question can be a challenge. Not only that but having the experience to know how your project should be run can be tiricky. This is where we can help. Joel’s experience of working with different organisations, driving Dynamics CRM/365 projects and building innovative solutions can give your project the kick start to success.

Business Analysis

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change.

Development

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change.

Reporting & BI

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change.

User Enagagement

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change.

Training

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change.

Client Projects

We’ve worked with some fantastic organisations to deliver great solutions. Click on the project to find out how…

The xRM Blog

The xRM Blog is your resource for tutorials, video reviews, and information on the Microsoft Dynamics CRM industry…

SQL Services Report Failure – This Is A Weird One!

So this is a weird one… This week I was setting up a new user on our Microsoft Dynamics 365 system. We are currently running this on-premise. I wanted to create a security role just for this user and, having spent far too long getting caught out by this, I...
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The Million Dollar Question – How To Get Buy In! – Part 1 (Management)

I recently attended the CRM User Group at the Microsoft Campus in Reading (UK). If you haven’t gotten involved with the CRM User Group yet I would thoroughly recommend it. It is run by a Microsoft  MVP  called Adam Vero. Adam is a top bloke and...
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Service & Case Changes…Small But Mighty! Microsoft Dynamics CRM 2013 – Spring Wave

As part of the Microsoft Dynamics CRM 2013 Spring Wave there are a whole host of updates to different areas of this fantastic solution. To get more information on all the changes, you can find the release preview guide here.In this blog I just wanted to focus on a few...
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Microsoft Dynamics CRM 2013 Mobile Options – xRM Product Demonstration

With the latest release of Microsoft Dynamics CRM 2013 mobile has become increasingly important to Microsoft. While the Microsoft Mobile App is certainly an improvement (with many more exciting improvements to come in "Vega" later this year) on what has gone before,...
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Apex Planner v GroupCalender for Microsoft Dynamics CRM 2013 – xRM Product Demonstration

I was recently asked about the how the calendar and scheduling functionality works in Microsoft Dynamics CRM 2013 and unfortunately all I could think of was "not as well as you would think" (I THOUGHT this...didn't say it!) There is however a number of great...
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Sales Entity Overview – xRM Quick Look

I was recently asked about the sales process in Microsoft Dynamics CRM 2013 and to give them a quick overview of how it works and potentially how they could use it. So, i decided to pull together a short video to show how these entities hang together in quick...
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The Money Pit of CRM Deployment! Delivering On-Time And In-Budget

Do you remember the film The Money Pit? Tom Hanks & Shelly Long star as home renovators who start with big dreams for their new home ultimately to realise that it will suck every penny from their lives. Why are we talking about this? Many businesses would...
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Knowledge Base Functionality in Microsoft Dynamics CRM 2013 – xRM Quick Look

<a href="http://www check it out.xrmconsultant.co.uk/wp-content/uploads/2014/04/KnowledgeBaseCRM2013.png" style="margin-left: 1em;margin-right: 1em"> Hi All, One of the features of Microsoft Dynamics CRM that is often under-utilised is the Knowledge Base...
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Universal Search – xRM Product Demonstration

Hi Guys,A key problem facing many Microsoft Dynamics CRM users is the ability to quickly search for records in their organisations across multiple entities. Quick search is great but only covers a single entity at a time. Power Objects Global Search is great but very...
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New Beginnings…xRM Consultant (UK) Ltd

Big news for xRM Consultant this week. After over 4 years spent at Chorus I am leaving to focus my attention fully on our new business xRM Consultant (UK) Ltd. I offer the following services:- Business Systems Analysis Services- Detailed Requirements Gathering...
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